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Job Description
Business Development Manager
North West / West Yorkshire — Travel Required (commutable to Rochdale HQ)
£45,000–£55,000 per annum, DOE + performance incentives
Full Time, Permanent
Are you a natural relationship-builder who knows how care gets commissioned?
If you've built a career opening doors, whether with NHS and Local Authority commissioners, or case managers and medico-legal professionals, this could be the role for you.
We're looking for a Business Development Manager to grow Routes Healthcare's referral pipeline across the North of England, turning relationships into commissioned care packages. Field-based, covering the North West and West Yorkshire, with regular travel to our Rochdale HQ.
A little about us
At Routes, we're more than just a healthcare provider, we're a team that genuinely cares about our clients, and each other. For over 15 years, we've delivered care that supports people to live independently, safely, and with dignity in their own homes.
What you can expect:
- Real autonomy and a genuine seat at the table
- A varied pipeline spanning statutory and private referral channels
- Access to Routes Academy for professional development
- Performance-based incentives, EAP, mileage, and buy/sell holiday scheme
What the role involves:
- Mapping the referral landscape — ICBs, Local Authorities, discharge teams, case managers, solicitors, and insurers
- Building relationships so Routes becomes the trusted, go-to provider
- Representing Routes at forums, briefings, or industry events
- Supporting tenders, framework applications, and commercial proposals
- Keeping a live pipeline and reporting on activity and conversion
What we're looking for:
Experience in one or both of the following:
- NHS & LA commissioning BD, account management, or commissioning experience within the NHS, LA, or social care; working knowledge of ICBs, Section 75, or NHS CHC frameworks
- Private case management track record winning business from case managers or the medico-legal sector; existing network within the UK case management community
Plus: a confident communicator with a track record of hitting referral or revenue targets, full UK driving licence, and willingness to travel across the region.
Apply today and help shape how Routes Healthcare grows across the North.
Make yourself at home with Routes
At Routes, HOME isn't just a place - it's how we care for the people we support and how we work together as a team. Our HOME values - Heartfelt, Open, Meaningful, Empowering - are the principles that have shaped Routes.
These four values guide everything we do, from the care we deliver to how we treat each other every single day. Whether you're supporting someone in their own home, coordinating care packages, or working behind the scenes, these values connect us all.
Heartfelt
Genuine care and real connections — with the people we support and with each other.
Open
Honest, open communication about the role, your progress and where you can grow.
Meaningful
Every shift has purpose. You'll see the difference you make in real people's lives.
Empowering
The training, support and backing to grow in whichever direction feels right for you.