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Job Description
INTIND
Care Coordinator – Domiciliary Care – Preston
£28,300 (£25,000 + up to £3300 on call payment)
£250 monthly bonus based on service performance
Full time, Monday to Friday, 9am-5pm
Based at our Preston office PR1 8UQ, with travel across Preston and Blackpool [mileage paid at 45 pence per mile]
You can run a rota. Now get the staff to fill it.
Most coordinators spend their week chasing cover. At Routes, our in-house recruitment team recruits every care worker we employ, and we have zero agency use.
The role
You'll coordinate care across Preston and Blackpool using People Planner. Day to day, you'll:
- Schedule and coordinate care visits.
- Adapt rotas around staff availability, new service users and changes to existing care runs.
- Make sure care workers attend meetings, supervisions and training within CQC-required timescales.
- Support your Registered Manager to deliver a high-quality service.
- Take part in the on-call rota, around 1 week a month
What you'll get
- 25 days' holiday plus bank holidays, and an extra day off for your birthday, from day one.
- Central HR, Payroll, Quality, Marketing and IT teams behind you.
- Digital Care Plans, so you're not chasing paperwork.
- Career development through Routes Academy, [with a route into Care Manager / Registered Manager roles].
- Pension scheme.
- Employee Assistance Scheme for wellbeing and financial support.
- Buy and sell Holiday scheme
What we're looking for
- At least 12 months' experience coordinating care and managing rotas in domiciliary care.
- A working understanding of CQC regulations.
- Strong organisation and communication skills, and the confidence to lead a team of care workers.
- A full UK driving licence and your own vehicle.
- An NVQ or Level 3 Diploma in Health and Social Care is a bonus, but not essential.
About Routes
Routes Healthcare has delivered home care across Northern England since 2009. We support people to live the way they choose in their own homes, and we put the same care into supporting our staff.
Click 'Apply' and part of your journey could start with us.
Make yourself at home with Routes
At Routes, HOME isn't just a place - it's how we care for the people we support and how we work together as a team. Our HOME values - Heartfelt, Open, Meaningful, Empowering - are the principles that have shaped Routes.
These four values guide everything we do, from the care we deliver to how we treat each other every single day. Whether you're supporting someone in their own home, coordinating care packages, or working behind the scenes, these values connect us all.
Heartfelt
Genuine care and real connections — with the people we support and with each other.
Open
Honest, open communication about the role, your progress and where you can grow.
Meaningful
Every shift has purpose. You'll see the difference you make in real people's lives.
Empowering
The training, support and backing to grow in whichever direction feels right for you.