Complex Care Assistant - Liverpool

Complex Care Assistant — Brain Injury Support (Adolescent Client)

Location: Aigburth, Liverpool

Pay Rate: £16.50 per hour (including holiday pay)

Shift: Every Saturday, 09:30–18:30

Gender Requirement: Female applicants only (due to the personal care needs and preferences of the client, this is a genuine occupational requirement under the Equality Act 2010)

IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

About Us

Routes Healthcare is a leading complex care provider — we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes, providing specialist 1-2-1 care for clients with complex health needs.

About the Role

We are looking for an experienced and compassionate Complex Care Assistant to support a young person in Liverpool who is living with a brain injury. This is a 1-2-1 role in the client's own home and out in the community, supporting them to live as full and independent a life as possible.

This is a set weekly commitment — one shift every Saturday from 09:30 to 18:30.

What You'll Be Doing

• Providing dedicated 1-2-1 support to a young person with an acquired brain injury
• Supporting with personal care, daily routines, and clinical needs as outlined in the care plan
• Driving the client to activities and appointments, supporting them to access the community safely
• Monitoring and responding to changes in the client's condition
• Following detailed care plans created by our clinical team
• Building a consistent, trusting relationship with the client and their family
• Maintaining accurate care records and documentation

What We're Looking For

Essential:

• Extensive experience supporting individuals with brain injuries — this is a specialist role and we need someone who understands the complexities involved
• Female (genuine occupational requirement under the Equality Act 2010)
• A full valid UK driving licence and access to a car for work — you will be driving the client
• The right to work in the UK without needing employer support
• Experience working with children or young people is highly desirable
• Reliable, patient, and able to commit to every Saturday
• A warm, engaging approach — this is about supporting a young person's quality of life, not just meeting clinical needs

Desirable:

• NVQ Level 2 or 3 in Health and Social Care
• Experience working with adolescents with neurological conditions
• Understanding of rehabilitation and neuro-behavioural support

What We Offer

• Specialist complex care training through the Routes Academy programme
• Dedicated clinical on-call team available 24/7
• Regular clinical supervision and competency assessments
• Wellbeing and mental health support
• Staff referral scheme with generous incentives (up to £250 per referral)
• You'll work alongside employed Routes care workers only — we don't use agency staff

Ready to Make a Difference?

If you have genuine experience in brain injury care and want to make a real difference to a young person's life, we'd love to hear from you.

Apply today and speak to our recruitment team to find out more about this role.

Routes Healthcare is committed to making lives better through exceptional complex care services.