Newcastle upon Tyne

Complex Care Assistant-Newcastle

Job Description





Routes Healthcare does not offer

sponsorship


Female Complex Care Assistant


Newcastle


£15.12 per hour (including holiday pay)


Please Note: This position is restricted to female applicants only due to the client's personal care needs and in accordance with the Equality Act 2010, Schedule 9, Part 1.

Fully Funded Enhanced DBS


Guaranteed Hours Available Following Successful Probation

Ongoing Clinical Training & Career Development


Shift Pattern

  • Monday to Sunday
  • 12-hour shifts
  • Days and Nights Available


Please note: Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this role.


Join Our Complex care team

Routes Healthcare is expanding its dedicated Complex Care Team and is looking for compassionate, experienced care professionals to support clients with complex healthcare needs.

This is far more than standard domiciliary care. You'll work within a specialist team, delivering advanced clinical support and making a real difference to people's lives every day.

The Role

You will provide care and support to clients with complex needs across multiple locations, including:

  • Tracheostomy care
  • Suctioning
  • Ventilation support
  • Spinal injury care
  • Complex clinical interventions
  • Personal care and daily living support

You will travel throughout the region, with mileage fully reimbursed, while benefiting from 24/7 support from our experienced clinical and on-call teams.

What We Offer

  • £15.12 per hour (including holiday pay)
  • 30p per mile mileage allowance
  • Fully funded Enhanced DBS
  • Guaranteed hours after successful probation
  • Ongoing specialist clinical training through Routes Academy
  • Structured career progression opportunities
  • Generous Refer-a-Friend bonus scheme
  • Mental Health and Wellbeing Support
  • Dedicated clinical support 24/7
  • No agency staff on shifts

Essential Requirements

  • Minimum 6 months' paid UK care experience (complex care experience desirable)
  • Full UK driving licence and access to a vehicle
  • Confidence working with clinical procedures (full training provided)
  • Right to work in the UK (no sponsorship available)
  • Compassionate, reliable and committed to delivering outstanding care

If you're an experienced care professional looking to develop your clinical skills and join a specialist complex care team, we'd love to hear from you.

Apply today and take the next step in your care career with Routes Healthcare.

Our Values

Make yourself at home with Routes

At Routes, HOME isn't just a place - it's how we care for the people we support and how we work together as a team. Our HOME values - Heartfelt, Open, Meaningful, Empowering - are the principles that have shaped Routes.
‍
These four values guide everything we do, from the care we deliver to how we treat each other every single day. Whether you're supporting someone in their own home, coordinating care packages, or working behind the scenes, these values connect us all.

Heartfelt

Genuine care and real connections — with the people we support and with each other.

Open

Honest, open communication about the role, your progress and where you can grow.

Meaningful

Every shift has purpose. You'll see the difference you make in real people's lives.

Empowering

The training, support and backing to grow in whichever direction feels right for you.

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