Service Manager Yorkshire

INTIND

Service Manager – Complex Care

Brighouse | Yorkshire region

Up to £60K Plus Bonus

The role

We're looking for an experienced manager who can lead from the front. Following

a structured induction, you'll take ownership of a portfolio of complex care

packages — managing clinical teams, driving service delivery, and resolving

problems as they arise.

You'll oversee a range of clinical and complex care needs,

leading nurses and case managers, managing training needs, keeping standards

high, and working closely with integrated care boards, commissioners, and

multi-disciplinary teams. Clients are based in the community across the region,

so regular travel to visit clients and teams is expected.

What we're looking for

Hands-on experience managing complex care packages with clinical interventions

Track record managing teams of healthcare professionals (nurses, case managers)

Solid understanding of CQC compliance and Health and Social Care legislation

Practical commercial awareness — you understand the healthcare market and can

manage budgets

Organised, self-motivated, and unafraid to roll up your sleeves

Full driving licence and access to your own car for work

What we offer

Salary up to £60,000 plus service performance-related bonus

Full-time, permanent role based in Brighouse

Centralised support teams (HR, Payroll, Quality, IT) — so you can focus on

managing care

Routes Academy for your own development and that of your team

In-house recruitment team — we fill vacancies ourselves, no agency reliance

Digital Care Plans making operations more efficient

25 days' holiday, additional bank holiday leave, plus a day off for your

birthday

Pension scheme and Employee Assistance Programme

CQC-rated 'good' — you'll be joining a stable, regulated provider

About Routes Healthcare

We're a CQC-registered domiciliary and complex care provider across Northern

England. For 15 years we've focused on delivering person-centred care and

supporting both clients and care workers.

We recruit our own workforce, invest in training and

development through Routes Academy, and keep our operations lean and focused.

We're rated 'good' by CQC and we back our teams with proper centralised

support.