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Job Description
Deputy Manager — Sunderland
Based at Admiral Way, Sunderland
Salary £30,000–£35,000 depending on experience + performance bonus
Ready to step up into management?
We're looking for an experienced care leader to join our Sunderland and Newcastle service as Deputy Manager, supporting our Registered Manager and helping to lead the team forward. This is a real opportunity to develop your management skills with genuine support around you — and a clear route towards Registered Manager level if that's where you want to go.
Routes Healthcare has been delivering high-quality homecare for 15 years. We back our managers properly, and that means our Deputy Managers get the space and support to grow into the role.
What you'll have behind you
- Centralised HR, payroll, quality and marketing teams
- An in-house recruitment function with zero agency use
- Ongoing training and development through Routes Academy
- Regular access to senior leadership
- Digital care plans and dedicated IT support
What the role involves
Supporting the Registered Manager across day-to-day operations in Sunderland and Newcastle. You'll help develop and coach the team, support budget and performance management, cover the RM when they're absent, and maintain CQC compliance. You'll work closely with commissioners, service users and families — and get the full backing of the organisation while you do it.
What we need from you
- Current experience in a similar management or senior care role, or working in domiciliary care ready to step up
- Good working knowledge of CQC regulations and standards
- Experience managing or supporting care packages across a geographic area
- Full UK driving licence and access to a vehicle
- Calm under pressure, solutions-focused, and genuinely invested in the people you support
What you'll get
- Salary £30,000–£35,000 depending on experience, plus performance bonus
- 25 days holiday plus bank holidays plus your birthday off
- Buy and sell holiday scheme
- Pension scheme
- Employee Assistance Programme
If you're ready to develop into a management role with proper support behind you, we'd like to hear from you.
Apply now.
Routes Healthcare — part of your journey
Make yourself at home with Routes
At Routes, HOME isn't just a place - it's how we care for the people we support and how we work together as a team. Our HOME values - Heartfelt, Open, Meaningful, Empowering - are the principles that have shaped Routes.
These four values guide everything we do, from the care we deliver to how we treat each other every single day. Whether you're supporting someone in their own home, coordinating care packages, or working behind the scenes, these values connect us all.
Heartfelt
Genuine care and real connections — with the people we support and with each other.
Open
Honest, open communication about the role, your progress and where you can grow.
Meaningful
Every shift has purpose. You'll see the difference you make in real people's lives.
Empowering
The training, support and backing to grow in whichever direction feels right for you.